Survey: 90% of UAE consumers favour human interaction over AI for customer support
WhatsApp trumps email, social media and calls as top communication method with customer Dubai: Zbooni has unveiled the findings of its 2024 MENA cCommerce Report. Polling a representative sample of 1,000 people across the UAE through independent researcher YouGov, Zbooni found that nine out of ten people prefer genuine human customer support from businesses over […]
