Dubai has issued new guidelines for its AED5bn online food delivery sector to boost growth, improve standards and attract investment.
DUBAI: Ordering in just got an upgrade. The Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT) has introduced new guidelines for the emirate’s booming online food delivery sector, valued at more than AED5 billion ($1.36bn).
The move comes as part of a broader plan to strengthen competitiveness, improve business standards, and attract fresh investment into the digital economy. A new working group has also been formed, bringing together public and private stakeholders to ensure sustainable growth in the fast-evolving industry.
The guidelines were developed in consultation with delivery platforms, restaurants and industry partners. They focus on platform engagement terms, data transparency, and fair access, all designed to encourage collaboration and create a level playing field.
“Dubai recognises the vital role of delivery platforms in driving the growth of the food and hospitality sector,” said Ahmad Ali Moosa, Director of Fair Trade and Business Protection at DCCPFT. “By working closely with the industry, we aim to foster sustainable growth, elevate business standards and strengthen transparency.”
According to Statista, revenues in the UAE’s online food delivery market are expected to exceed AED5bn ($1.36bn) in 2025, with steady growth projected to push the figure close to AED6bn ($1.63bn) by 2030. In 2024, accommodation and food services already contributed 3.4% of Dubai’s GDP, cementing their role as a major economic driver.
The DCCPFT confirmed that further measures may be introduced based on industry feedback, ensuring Dubai’s food delivery ecosystem remains competitive and attractive to investors under the Dubai Economic Agenda (D33).
