RTA has replaced 9,000 wayfinding signs across Dubai Metro stations, improving commuter experience through clearer directional and etiquette signage.
DUBAI: The Roads and Transport Authority (RTA), in collaboration with Keolis–MHI, has completed a large-scale signage upgrade project across all Dubai Metro stations. The initiative, aimed at enhancing the daily commute for thousands of residents and visitors, involved replacing and installing 9,000 wayfinding signs over 11,000 workhours.
The Dubai Metro signage upgrade included clearer exit and platform indicators, improved directional floor stickers, and visually prominent guidance boards at entrances and exits. One major enhancement was the use of bright yellow boxes around exit signs to increase visibility and make navigation within stations smoother.
Hassan Al Mutawa, Director of Rail Operations at RTA’s Rail Agency, said the project is part of a wider RTA strategy to continually improve the public transport user experience. “This comprehensive signage upgrade facilitates passenger movement and helps them reach their destinations more easily,” he explained.
Additional updates focused on commuter etiquette. Behavioural stickers promoting respectful public conduct were added across platforms and waiting areas, helping ensure a more pleasant journey for everyone. Specific upgrades were made to signage for the Women and Children Cabin and Gold Class Cabin. Previous floor markings were replaced with highly visible boards in pink and gold, reducing unauthorised use and improving cabin access clarity.
The Dubai Metro signage upgrade also included synchronisation with digital systems. All new sign placements and visual cues were reflected across RTA’s smart mobility apps, train audio announcements, digital platforms, and social media channels—ensuring a fully harmonised navigation experience for users.
These changes are in line with RTA’s long-term vision of providing world-class infrastructure and public services in Dubai. With over 9,000 signage units upgraded, this project marks a significant step in making the metro system more intuitive and commuter-friendly for all.
